Madison Felien is a Senior Account Executive for Supply Solutions. She has been with her company and in the Janitorial world for over 6 years. Supply Solutions is a full line distributor of janitorial supplies, office products, PPE and packaging supplies. She prides herself on world class customer service while maintaining a personal touch. Madison embraces her clients as partners and strives to help them attain their business goals relative to supplies and develop joint business plans to do so.

Madison has a bachelor’s degree in health science from Cal State Fullerton. She currently is on the board as Secretary and oversees the Hospitality Committee and Social Media Marketing for IFMA LA. When she isn’t glued to her emails, she spends her time at the pool, traveling, golfing, wine tasting and trying new restaurants with friends.

Victor Ramirez, FMA, MSLM, is the Facility Asset Management, Unit Manager at Metropolitan Water District of Southern California (MWD). He has served in this capacity for eight years. His primary duties include providing strategic and operational direction, capital improvement projects, and asset management. MWD is the water wholesaler for Southern California, supplying safe and reliable water for approximately 19,000,000 residents. Prior to his role with MWD, he held a similar role with Southern California Edison. Early in his career, Victor worked as a Building Engineer, and Chief Engineer at several high-rise buildings including the United States Federal Building, and the Jonathan Club.

Victor has earned a master’s degree in Leadership and Management from the University of La Verne, and a bachelor’s degree in Technical Operations Management from DeVry University. He enjoys golf, attending sporting events, traveling, and spending time with family and friends. 

With over 15 years working with FMs and IT managers in both public and private sectors, Cheryl has developed and implemented Audio Visual, IT and health and safety standards for such companies as Microsoft, Wells Fargo, Levi Stadium, AEG, Amgen, Boeing, Disney the LA Community College District, UCLA, The J. Paul Getty Trust, and others. Having more than 10 years experience as either an active committee chair or board member (or both) with IFMA-LA, Cheryl is an asset to Facility Managers and the challenges they face within their global organizations. Her focus is on assisting large, multi-layered organizations understand cutting-edge solutions that will better serve a facility as a whole. Whether IT/AV or as she's done with Monofoil, Cheryl provides solutions for much of what challenges FMs in a global environment.

Merrilu Alfaro, FMP, CFM, ENV SP is the Director of General Services for the Los Angeles County Metropolitan Transit Authority. She has been a facility professional for 20 years and has a degree in Business Marketing & Communications from Cal State University Fullerton. Merrilu currently manages 12-acre Union Station East property, which includes:

LA Metro’s Union Station Gateway Building (Headquarters)
Gateway Child Development Center (GCDC)
East Portal Passenger Concourse
USG Parking Garage

She previously managed the Bentley Prince Street Carpet manufacturing facilities and showrooms nationally, totaling over a 1M square feet and acquired her Facility Management Professional (FMP) certification in 2009. Ms. Alfaro obtained her Certified Facility Manager (CFM) designation in 2011 and most recently (2018) acquired the Institute for Sustainable Infrastructure’s (ISI) – ENV SP certificate and instructor designation. Merrilu actively participates in the Orange County & LA IFMA Chapters.

Michael Panman, Director of Facilities and Sustainability, has over 20 years of experience in Facilities, Safety, Operations, Events, and Construction Management in educational settings. At Campbell Hall, Mike oversees the day-to-day maintenance and repairs of the 14-acre campus and manages Capital Projects and the school’s sustainability program. Prior to joining Campbell Hall, he served as the Facilities & Safety Manager of Granada Hills Charter School. When not working, Michael spends his time volunteering for the Sheriff's Department's mountain Search and Rescue Team.

Wendy Schatan is an Account Manager for Industrial Commercial Systems (ICS). ICS is a leading provider of comprehensive heating, ventilation, air conditioning and plumbing solutions. They have successfully partnered with numerous commercial properties in California, delivering exceptional results for all maintenance, service, and design/build projects. Wendy is committed to providing superior customer service and support to her clients.

As a Member at Large and liaison to the Events Committee, Wendy enjoys coordinating IFMA LA events and designs all related marketing materials. Additionally, she serves on the advisory council for the LAPD Parker Foundation. She is passionate about supporting important causes within the community.

Wendy is a USC graduate with a degree in Communications and enjoys watching the Trojan football team. She is an accomplished Advanced Open Water PADI diver, pickle ball player, want-a-be golfer, and self-proclaimed foodie. She enjoys spending time with her husband and dog, Mochi, on the weekends. Her two adult daughters are her pride and joy.